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Shipping & Returns

Important Update:

Shipping

When will my order ship?

International Shipping

Shipping Costs

Returns & Exchanges

Returns

Other Retailers

Exchanges

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Return & Exchange Process

STEP ONE

Contact our customer service team on 0800 827 954, or email info@revereshoes.co.nz or our live chat to organise a return or exchange*. 

STEP TWO

Repackage your merchandise in its original packaging and place the shoe box(es) in a shipping carton or satchel. Make sure the package is addressed to Unit 5/9A Jupiter Grove, Upper Hutt 5018, New Zealand.

STEP THREE

Opt for either NZ Post or a courier service according to your preference & lodge your parcel.

Don't forget to enclose any necessary documentation and retain the tracking number for your records.

*Items must be in a fully relsalable condition.

*Revere will only allow one return or exchange per order number. 

*All packages should be sent via a trackable method. Revere Shoes are not responsible for packages lost in transit.

If you need any further information, please do not hesitate to contact us on 0800 827 954, info@revereshoes.co.nz or via our live chat.

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